How does it work?

  • Users submit their ideas.
  • Our community discusses and votes for ideas.
  • The best ideas bubble up to the top.

Welcome to the CERTAIN IdeaScale Community

This platform is meant to be a community where our partners can provide input on developing projects and to tell us what is important to them. We have several ongoing campaigns to identify and prioritize research questions, to discuss barriers in patient and researcher communication, and to identify important aspects of care to include in patient-reported outcomes tools.

How to Participate

Create an account. For quickest and easiest setup, click "Log In" at top right of page and log in with an existing account that you already have set up (IdeaScale will not post on your behalf without asking permission). Alternatively, click "Register" at top right of page and enter your email address. You must then check your email to verify your account. Please note that some health systems are not allowing these emails through. If you do not see a verification email in your Inbox or Junk Mail folders within a few minutes, please click "Log In" at top right of page and log in with an existing account.

To contribute to a campaign or discussion, select a campaign from the menu on the left side of the screen (scroll down).

To submit a question, topic, or idea, please click the "new idea" button below. You will then be asked to add a title and choose a campaign (divided by clinical area) for the submission. You will also have the option to add tags to the idea. To vote on an idea, simply click the up or down thumb to the left of the idea title/description. And to add a comment, click in the box below the idea.

If you would like to see all ideas created with a specific tag, you can click on the word or phrase via the tagcloud in the left navigation area under "What we're discussing". You can also view ideas sorted by Campaigns from the left navigation area. To return to this page, click the All Ideas link.

Ground Rules: CERTAIN staff will moderate the community to ensure focus remains on topic, to clarify input as needed, and to ensure that the discussion remains open, productive, and respectful. Accordingly, we ask all participants to agree to the following:
1. Openly share ideas.
2. Show respect for other people’s ideas, keep an open mind, and use appropriate language.
3. Keep the discussions on track; be brief and to the point.

Moderators are charged with keeping this a constructive and productive site to share ideas and reserve the right to block members who violate these Ground Rules.

Privacy: This platform is open to ensure transparency in the work CERTAIN conducts and is not a HIPAA-compliant space. Please do not post any private or confidential information on this community page.


CERTAIN is Washington State’s learning healthcare system, a network of over 50 diverse healthcare provider organizations participating in continuous evaluation of healthcare delivery, generation of evidence through research, and learning to improve patient care. CERTAIN is a suite of projects and programs that track quality, benchmark best practices, drive improvement, and allow all healthcare stakeholders to have their input heard as to what is needed to improve the system.


Sarah Lawrence, Project Manager, CERTAIN Stakeholder Engagement:, (206) 221-7453

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